Refer a Patient

Anyone can call and request an informational visit about palliative or hospice care. The patient, his/her physician, a family member or a friend may initiate services by calling our office at 540.776.0198. Once a referral has been made, our team schedules a time to meet the patient and family to answer questions and provide further information.

Following this initial visit, a nurse meets with the patient and family to assess their needs and develop a personalized care plan. All patients remain under the care of an attending physician. Patients also receive additional support through a hospice medical director, RN, medical social worker, aide, volunteers and chaplain, if desired.  The most important part of the team is the patient and his/her family and caregivers who determine the care plan.

Patients may live at home alone, reside with a caregiver or live in a nursing home, hospital or assisted-living adult care facility. Good Sam also has a “Living Alone” program that is specifically designed to help ensure safety and allow a greater level of independence for patients without a caregiver.

Hospice care is funded through Medicare, Medicaid and most private insurance plans. The many generous donations we receive throughout the year also allow us to provide care regardless of a patient’s ability to pay.

Palliative care is covered by most insurance plans, including Medicare and Medicaid. A customary office co-pay may apply. If cost is a concern, a social worker from the palliative care team can help.

To make a referral for anywhere in our service area, call 540.776.0198 or email You may also FAX 540.776.5168.

If you need services outside of SWVA, please call 1-844-GET NPHI (1-844-438-6744). National Partnership for Hospice Innovation will connect you with a non-profit hospice to care for your loved one.

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